Phenomenal service and phenomenal owner. I got the opportunity of working with the owner Danny about a technical problem I had with my Vaporesso XROS. He not only went above and beyond by trying to help me fix it but even offered to replace it for me since I hadn’t had it very long and it wasn’t hitting properly. I had shopped there before and loved the service I got the first time. I don’t live very close to this particular location but they are definitely my most trusted go to Vape Shop and they are worth the drive! Don’t hesitate to stop in and check them out, even if you’re just getting started vaping.

I'm starting this off by saying I don't believe in bashing businesses on the internet. With that being said along with many other people in Sevier county I go to this vape store because it is convenient, and the staff are always helpful and friendly. At this point I've spent thousands of dollars at this store. I quit smoking about 2 years ago with the help of the folks at sevier vapor. Well for the first time in 2 years I wanted to smoke a cigarette today. I bought the hero 2 on October 23rd and since then I have went through three coils, that's unacceptable so I went there yesterday, they helped me and was were very nice, offered a solution and told me to let them know if it didn't work. I went back in there today and let them know in fact did not work and the coil that I put in yesterday was already burnt. I had to deal with a man named Dallas and he immediately jumped to the conclusion that I had "vape tongue". First of all no I do not I can taste my juice it's just burnt and I found it very offensive that he would even say something like that to a customer. And then when I informed him that I would be back on a different day when there was someone else there that could help me his whole demeanor changed. Only then did he offer a solution which was to let me exchange this obviously defective vape for a different one. I told him I had the original box and receipt in my car he told me to go get it so I did. And when I came back in I was met with a very rude and short attitude from him he started slamming the drawers. Long story short stay away from the hero 2 and Dallas!

Went to a different vape shop earlier that day and that shop made me choke came to this one the same night and the manager set us with the right liquid and made the experience so great the best shop in town definitely come to this one

Had a great experience there for my first time, excellent staff as well.

Always have a great selection!!

Friendly staff

Went in as soon as they opened yesterday (Saturday) morning in a tizzy. Friday the hubs and I rented one of those slingshots. Well, needless to say...won't go into..I flung my whole mod and everything out of it. Flying thru the mountains.By accident of course. So, Ronnie was there. She is my new bestie!!! She helped me with everything!!! From the new mod and advice about specifics. To juice and my Delta 8. This girl knows her stuff!!! So friendly too! Just loved her!!! Definitely will be back when we come to town again. Thank you for saving my sanity Ronnie!!!😁😁😘😘😊😊

Excellent

Always super nice and have what I need!!

My only complaint if you want to call it that is no smoking items, like papers or bowls.

Janet, Brandon, Jeremy and the rest of the staff are very helpful, polite and professional, never fail to please!

Jeremy was super helpful and nice! We came in right before close and he was still very detailed in explaining everything! 10/10 would recommend!!

Always stop here traveling through. Good service love the selection

Good prices

The absolute best interaction I’ve ever had in a vape shop. Brandon was awesome.

Incredible experience each time we visit this shop!!! I went in needing juice and a replacement part for my mod. Turns out most places are sold out or dont sell them anymore. Luckily the guy behind the counter had some in his personal stash and gave me one, he also gave a new tip that matched my mod. True life saver!! We will definitely be going back the next time we are in town!!! 10 out of 10 recommend!!

Adults 21 or over ,if you vape, this would a the place. I was there 2 days in a row during our stay in the Smokies. Such great customer service, had awesome selections. We bought 4 vapes!! We will be coming back for sure!!!!

Good service and selection! Everything is well organized and the rewards program works well.